Have you ever wished you could see what your online patrons or other colleagues are seeing on their computer screen? There are many free/freemium tools that allow just that!
The first presentation discusses results of experiments with Google+ Hangouts and Join.me to provide research consultations online. It shares different types of screen-sharing tools, privacy and security issues, and their training and evaluation approaches. The second presentation describes how one public library repurposed existing underutilized PCs in 384 libraries into virtualized workspaces. It discusses the many advantages, including centrally managing the workspaces, zoning libraries for different patron uses, and reducing deployment and maintenance costs.
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Danielle Kane, Research Librarian for Emerging Technologies and Service Innovation, University of California, Irvine
Jeff Schneidewind, Emerging Technologies Research Specialist, University of California, Irvine Libraries
Emily A Almond, Director, IT, Georgia Public Library Service