In his introductory remarks, Information Today’s CEO, Tom Hogan, put a quote from C.P. Snow up on the screen and asked the audience for comments. Snow said, “Technology is a queer thing. It brings you great gifts with one hand, and it stabs you in the back with the other.” Noting that this comment predates the internet, it still has great applicability in today’s world. When does technology help us and when does it hurt us? When is it a benefit and when a detriment? His example, from social media, was flash mobs, which can be light-hearted and fun, but can also be terrorizing. What examples do you have? Tom asked CIL attendees to tell him their examples on the evaluation form, but you could post as comments here as well.