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Manafy on Social Web Etiquette

The web is atwitter with coverage of Google’s foray into social media with Google Buzz. Gmail users have probably noticed the Google logo-hued talk bubble that muscled its way onto their inboxes in February. For some, Buzz was a welcome addition to the Gmail party.  Others wished they’d had the option to turn it away at the door. It’s one thing to have an unwanted guest turn up and wrangle his way in.  It’s another to have someone else controlling the guest list and then making it available for all to see.

Read the rest of Michelle Manafy’s article at  Social Web Etiquette
or follow @michellemanafy on Twitter.

Twitter@#CIL2010 Wordle

Jane Dysart messaged me earlier on Twitter and bounced over the idea about using the #CIL2010 TwapperKeeper Notebook to create a Wordle.  I took one look at all the tags and abbreviations and realized that would be messy, but her idea sounded fun if we just used the Twitter ID’s of those who used the #CIL2010 hashtag.

This Wordle is made from  the Twitter ID’s of everyone who used the #CIL2010 tag 5 times or more whether they were in attendance or not (yea, I mean you Tom Bruno/@oodja).

Twitter@CIL2010 - Click for full size

The #CIL2010 Tweet Notebook

Earlier today Karyn Silverman, aka @InfoWitch asked for suggestions on archiving all her Computers in Libraries 2010 tweets.   Kate, aka @itsjustkate wondered about the same thing since her method involved using print screen to get hers into reports.

@InfoWitch's Question

I was about to suggest to them both that they use the TwapperKeeper.com #CIL2010 archive when the alert that @InfoWitch’s export was ready.

While Twitter’s own internal search has improved overtime, its still best suited for small result sets and there are times when it is simply not available or working in a scaled back, near real-time mode.  Services like TwapperKeeper are great because they start gathering the archive the moment someone creates the Notebook.  In the case of #CIL2010, I create it around noon on December 16, 2009 so it has tweets with that hashtag going back to before the conference, and then through the conference, and right up to @InfoWitch’s request this morning.

Even if all you want are your own Tweets, the TwapperKeeper notebook is a good choice.  The Notebook may contain thousands of entries, but the downloaded version is in CSV format so its child’s play to apply a filter in Excel, Open Office, or Google Docs to limit the rows to your own.

If you are going to an event or just want to have easy access to an individual’s Tweets, just head over to TwapperKeeper.com and start a notebook.  One of my personal favorites is the @FakeAPStylebook notebook I created to ensure I didn’t miss any of their snarky gems.

JD Thomas
Tech Support Manager
Information Today, Inc.

AOTUS on LOC Tweet Archive

David Ferrerio talks with (L) Jane Dysart and (R) Donna Scheeder

Computers in Libraries 2010 Keynote speaker, AOTUS David Ferriero posted in his blog on why the National Archives did not also acquire the Twitter archive.

Have you heard the news? This week, the Library of Congress announced that they are acquiring the digital archive of public tweets. On April 14, @librarycongress tweeted, “Library to acquire ENTIRE Twitter archives — All public tweets, ever, since March 2006!” Congratulations, Library of Congress.

via AOTUS: Collector in Chief » Tweets: What We Might Learn From Mundane Details..

Michael Sauers’ Twitter Tools

Michael Sauers is an extremely heavy Twitter user (he follows 544 people!)–almost everything he writes and publishes is fed to it, so he is highly qualified to lead a discussion on Twitter and tools for using it.  He sends postings to his Twitter account using Twitterfeed (you need an RSS feed to use  it).  In the final  session of  Track D, he led a discussion of Twitter tools, how they are  being used, and what benefit users and especially libraries are receiving.  Here are some of the questions and answers:

  • What do people want to see on a Twitter account from a library?
    Many patrons want events, new books, and anything on the library’s blog.  Some organizations post links to seminars.
  • What management software do you use?
    Hootsuite, which bills itself as the “professional Twitter client”.
  • Many library patrons want to follow Twitter lists set up by the library, such as local businesses you might follow, and tracking Twitter feeds of customers.
  • How can we get public communities to follow the library on Twitter?
    Here are some recent examples suggested by the audience:
    Some restaurants put a note on the bottom of receipts urging customers to follow them on Twitter.
    A  local ice cream truck has a Twitter account.
    A museum asks for feedback on Twitter.
  • How has the Nebraska Library Commission benefitted from your Twitter activity?
    Michael puts content  on Twitter that he thinks his followers would be interested in reading, which is a form of information dissemination.
    He has 1400 followers(!)–he can get rapid answers to questions.
    People who follow the library will care about what the library says.
    People tend to not post comments on a blog, and you don’t get answers as quickly.
    Twitter lets you establish your own “brand”.
  • How many Tweets are enough to make Twiter worthwhile?
    You will never completely know how much is too much and too little.  Once a day is too little.
    (Michael does not worry about tweets he misses; if it is important, someone else will Tweet about it when he is paying attention.)
  • Is Twitter a huge time sink that interferes with your job?
    It can be, and you have to learn to manage your time.  He is the Technology Librarian, so it’s part of his job.
    It lets him (a librarian) keep up with what his users are interested about, so it saves time, and he can be more responsive to users and does not need to search through RSS feeds and search websites.  (See Baltimore’s Pratt Library (@prattlibrary) for a example of how a library can use Twitter for a great benefit.)  It is a great reference tool.  Google is integrating Twitter feeds into its real-time news reports.
  • How did you get 1400 followers?
    Post good content that 1400 people care about.
    Tweet for yourself and don’t worry about how many people are following you.

I found this session very informative.  Maybe I will need to get a Twitter account.  (I’m betraying my age by revealing that I don’t have one yet!)

Don Hawkins
Columnist, Information Today and CIL 2010 Blog Coordinator

CIL2010 is Trending Locally

#CIL2010 Trending

Last year Computers in Libraries 2009 was a trending topic on Twitter worldwide.  Since last year Twiter use has exploded so its far harder to trend worldwide, but right now – for the Washington DC area, we are trending and holding to top TWO spots.

We are even outtweeting folks at the nuclear meetings downtown that have tied up traffic for many attendees.